SINOSHIP LOGISTICS TERMS AND CONDITIONS OF SERVICE

These Terms and Conditions govern all services provided by Sinoship Logistics ("the Company"). By registering an account, submitting cargo, using the Company's services, making payment, or authorizing any shipment, the customer ("Client") agrees to be legally bound by these Terms and Conditions.

SCOPE OF SERVICES

Sinoship Logistics provides freight forwarding, logistics coordination, cargo consolidation, cargo inspection, warehousing, repacking, air freight, ocean freight, delivery coordination, and online sourcing services.

Services are provided from, but not limited to:

• China to Guyana • Miami, Florida, USA to Guyana • London, United Kingdom to Guyana

The Company acts solely as a freight forwarder and logistics coordinator and does not act as the manufacturer, retailer, or seller of goods.

SHIPPING SCHEDULES AND DELIVERY ESTIMATES

Air freight services generally operate on scheduled departures.

Estimated transit times are estimates only and are not guaranteed.

The Company shall not be liable for delays caused by:

• Airlines • Shipping lines • Customs authorities • Government agencies • Weather conditions • Security inspections • Port congestion • Labor disputes • Public emergencies • Force majeure events • Any circumstances beyond the Company's reasonable control

Ocean freight shipments depart only when sufficient cargo has been consolidated or container space becomes available.

Estimated ocean freight transit times are approximately ninety (90) days from departure but are not guaranteed.

CUSTOMS AND REGULATORY COMPLIANCE

The Company does not guarantee customs clearance.

The Client acknowledges that customs authorities may inspect, delay, seize, reassess, hold, or reject shipments at their discretion.

The Company shall not be liable for:

• Customs delays • Customs inspections • Customs reassessments • Seizures • Additional duties or taxes • Penalties or fines imposed by customs authorities

Any additional charges arising from customs actions shall be the sole responsibility of the Client.

FREIGHT CHARGES

Freight charges are based on actual weight or volumetric weight, whichever is greater.

The Company reserves the right to determine the billable weight based on measurements recorded by:

• Company warehouses • Freight partners • Airlines • Shipping lines • Contracted carriers

Such measurements shall be deemed final and binding for billing purposes.

Rates may change without notice due to:

• Airline adjustments • Fuel surcharges • Customs charges • Government regulations • Carrier increases

Additional charges may apply for:

• Repacking • Oversized cargo • Storage • Hazardous materials • Special handling • Forklift handling • Delivery services • Customs-related charges

All charges must be paid in full prior to cargo release.

REPACKING, CONSOLIDATION, AND PACKAGING ADJUSTMENTS

To reduce shipping costs, improve cargo safety, and maximize transportation efficiency, the Company may inspect, consolidate, remove excess packaging, and repack cargo at its discretion.

Where cargo is excessively packaged, oversized, improperly packed, or unsuitable for transport, the Company may:

• Remove unnecessary packaging • Consolidate multiple packages • Repack cargo • Separate cargo • Modify packaging arrangements

Additional charges may apply.

The Company shall not be liable for cosmetic damage to original retail packaging, cartons, or manufacturer boxes resulting from inspection, consolidation, or repacking.

The Client expressly authorizes such actions.

BRANDED GOODS AND COPYRIGHT-RESTRICTED ITEMS

Branded goods and goods subject to intellectual property restrictions may be shipped under special procedures.

The Company reserves the right to:

• Delay shipment • Separate shipments • Refuse shipment • Require alternate routing

Branded or restricted cargo may be shipped on specific schedules determined by the Company.

Compliance with airline, customs, and regulatory requirements shall take precedence over delivery timelines.

HAZARDOUS MATERIALS (HAZMAT)

Hazardous cargo includes but is not limited to:

• Batteries • Liquids • Chemicals • Aerosols • Flammable materials • Corrosive substances

The Company reserves the right to:

• Refuse hazardous shipments • Delay shipments • Separate shipments • Reclassify shipments

Additional charges may apply.

PROHIBITED ITEMS

The following items are strictly prohibited:

• Illegal drugs • Controlled substances • Firearms • Ammunition • Explosives • Weapon components • Counterfeit goods • Currency and cash • Live animals • Restricted animal products • Pornographic materials • Undeclared hazardous materials • Any item prohibited by applicable law

The Company reserves the right to surrender prohibited cargo to relevant authorities without notice or compensation.

CARGO INSPECTION

For security, safety, compliance, and operational purposes, all cargo may be opened, inspected, photographed, weighed, measured, scanned, repacked, or consolidated.

By using the Company's services, the Client expressly consents to such inspections.

PHOTOGRAPHIC EVIDENCE

The Company may photograph cargo before, during, and after handling, inspection, repacking, storage, or release.

Such photographs may be used as evidence in disputes, claims, chargebacks, legal proceedings, or investigations.

INSURANCE AND CLAIMS

Insurance claims shall be based solely on invoices uploaded and pre-alerted before cargo arrival.

Invoices submitted after cargo arrival shall not be accepted.

The pre-alerted invoice value shall represent the maximum claimable amount.

Failure to properly declare cargo or upload supporting documentation may result in claim denial.

DECLARATION OF VALUE

The Client must accurately declare the nature and value of all cargo.

The Client shall be solely responsible for:

• Under-declared values • Misdeclared values • Incorrect descriptions

Any resulting penalties, taxes, duties, fines, or assessments shall be borne by the Client.

STORAGE, ABANDONMENT, AND DISPOSAL

Storage charges begin three (3) days after cargo arrival.

Cargo remaining uncollected for more than thirty (30) days may be deemed abandoned.

The Company may:

• Sell the cargo • Dispose of the cargo • Liquidate the cargo

to recover outstanding balances.

The Client waives all rights to such cargo and any proceeds arising from its sale.

NO REFUNDS POLICY

ALL PAYMENTS ARE FINAL.

Once cargo has been received by the Company, processed, consolidated, booked, shipped, delivered, collected, or released, no refunds shall be issued under any circumstances.

Freight charges, handling fees, storage fees, customs charges, delivery charges, processing fees, and administrative fees are non-refundable.

The Client acknowledges that freight services involve costs incurred immediately upon processing and therefore waives any right to demand a refund after services have commenced.

PAYMENT DISPUTES AND CHARGEBACKS

The Client agrees that all freight and service charges are valid and payable.

Any attempt to reverse, dispute, charge back, or otherwise recover funds after services have been rendered shall constitute a breach of these Terms.

The Company reserves the right to:

• Suspend accounts • Refuse future services • Recover legal costs • Recover collection costs • Recover chargeback fees • Pursue legal action

RIGHT OF LIEN

The Company shall have a lien over all cargo in its possession for unpaid charges.

Cargo may be withheld until all outstanding balances have been paid in full.

The Company may sell, liquidate, or dispose of cargo to recover amounts owed.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company's total liability shall not exceed the declared value supported by the pre-alerted invoice.

The Company shall not be liable for:

• Indirect losses • Consequential losses • Loss of profit • Business interruption • Market losses • Delays • Customs actions • Regulatory actions

CLIENT RESPONSIBILITIES

The Client is responsible for:

• Providing accurate shipment information • Providing accurate recipient information • Declaring true cargo values • Uploading invoices • Pre-alerting shipments • Paying all charges • Collecting cargo promptly • Complying with all applicable laws

GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Cooperative Republic of Guyana.

AMENDMENTS

Sinoship Logistics reserves the right to amend, modify, update, or replace these Terms and Conditions at any time without prior notice.

Continued use of the Company's services shall constitute acceptance of all amendments.