Terms and Conditions

These Terms and Conditions govern all services provided by Sinoship Logistics (“the Company”). By engaging or using the Company’s services, the customer (“Client”) agrees to be bound by the terms outlined below.

Scope of Services

Sinoship Logistics provides freight forwarding and logistics services including air freight, ocean freight, cargo consolidation, logistics coordination, and online product sourcing.

Shipments are facilitated from the following locations:

China to Guyana

Miami, Florida (USA) to Guyana

London, United Kingdom to Guyana

Shipping Schedules and Delivery Estimates

Air freight services operate according to the following schedules:

China to Guyana – weekly departures for standard cargo

Miami to Guyana – weekly departures

London to Guyana – departures subject to shipment volume and airline availability

Estimated delivery time for air freight from China may be up to fourteen (14) days from the date of departure.

All delivery timelines are estimates only and are not guaranteed.

Delays may occur due to circumstances beyond the Company’s control including airline delays, customs inspections, weather conditions, port or airport congestion, government actions, labor disruptions, security checks, or other force majeure events. The Company shall not be liable for such delays.

Freight Charges

Freight charges are calculated according to the Company’s freight calculation methods, including actual weight or volumetric weight, whichever is greater.

All quoted prices are subject to change without prior notice due to airline rate adjustments, fuel surcharges, customs charges, or regulatory requirements.

Additional charges may apply for repacking, oversized cargo, special handling, forklift handling, hazardous materials, or storage.

All freight and associated charges must be paid in full before cargo is released.

Branded and Copyright-Sensitive Cargo

Branded goods or items that may be subject to copyright or intellectual property restrictions are handled under special shipping procedures.

Such cargo will be shipped once monthly on the 15th of each month.

For branded cargo exceeding fifty (50) pounds, express shipment may be arranged and dispatched immediately, subject to airline approval and regulatory compliance.

The Company reserves the right to delay, separate, or refuse shipments containing branded or restricted goods to comply with airline, customs, or regulatory requirements.

Hazardous Materials (HAZMAT)

Hazardous materials including liquids, batteries, chemicals, flammable substances, or corrosive materials are subject to special handling regulations.

HAZMAT cargo will be shipped once monthly on the 15th of each month, unless otherwise arranged.

Shipping schedules may change depending on airline approval, cargo classification, and regulatory requirements. The Company reserves the right to refuse or delay hazardous shipments to ensure compliance with international shipping and aviation regulations.

Prohibited and Restricted Items

The following items are strictly prohibited from shipment:

Illegal drugs or controlled substances, firearms, ammunition, explosives or weapon components, counterfeit or replica goods, pornographic or obscene materials, undeclared hazardous substances, live animals, restricted animal products, currency, cash, negotiable instruments, or any items prohibited under the laws of China, the United States, the United Kingdom, or Guyana.

The Company reserves the right to refuse shipment, seize cargo, dispose of prohibited items, or report violations to the relevant authorities without liability or compensation.

Cargo Inspection

For safety, security, and regulatory compliance, all cargo received at the Company’s warehouse will be opened and inspected.

By using the Company’s services, the Client consents to such inspections and waives any claims arising from the opening or inspection of packages.

Ocean Freight

Ocean freight shipments depart only when a container is fully consolidated.

Estimated transit time for ocean freight shipments is approximately ninety (90) days from the date of departure.

Transit times are estimates only and are not guaranteed. Delivery services may be arranged upon request and may incur additional charges.

Storage, Abandonment, and Disposal

Storage charges begin three (3) days after cargo arrival at the Company’s warehouse.

Cargo remaining uncollected for more than fifteen (15) days may be sold, disposed of, or otherwise liquidated to recover outstanding freight, storage, and handling costs.

The Client waives all rights to such cargo and any proceeds derived from its sale.

Insurance and Claims

Insurance claims, where applicable, shall be based strictly on commercial invoices uploaded and pre-alerted in the Company’s system prior to cargo arrival.

Invoices submitted after cargo arrival will not be accepted for insurance purposes. The pre-alerted invoice value represents the maximum claimable amount.

Failure to properly pre-alert cargo or upload accurate documentation may result in denial of insurance coverage.

Declaration of Cargo Value

The Client must declare the true and accurate value of all goods shipped.

Sinoship Logistics shall not be responsible for under-declared or misdeclared cargo values provided by the Client. If customs authorities reassess the value of a shipment, the Client shall be responsible for any additional duties, taxes, penalties, or fines imposed.

Limitation of Liability

Sinoship Logistics shall not be liable for delays, losses, or damages resulting from events beyond its reasonable control.

To the fullest extent permitted by law, the Company’s liability shall be limited to the declared value of the shipment as stated in the pre-alert invoice.

The Company shall not be responsible for indirect or consequential damages including loss of profit, business interruption, or market loss.

Client Responsibilities

The Client is responsible for providing accurate shipment information, declaring the correct value and description of goods, ensuring items comply with all applicable laws, uploading invoices and pre-alert information, paying all freight and related charges, and collecting cargo within the required timeframe.

Failure to comply may result in shipment delays, additional charges, or refusal of service.

Payment Disputes and Chargebacks

By using Sinoship Logistics services, the Client agrees that all freight charges are valid and payable in full.

Attempts to reverse or dispute payments after services have been rendered may result in suspension of the Client’s account, refusal of future services, or legal action to recover outstanding balances.

The Company reserves the right to withhold cargo until all charges are paid in full.

Right of Lien

Sinoship Logistics shall have the right of lien over all cargo in its possession for any unpaid freight charges, storage fees, handling fees, customs duties, taxes, or other amounts owed by the Client.

The Company may withhold release of cargo until all outstanding balances are settled. If payment is not received within a reasonable time, the Company may sell or dispose of the cargo to recover outstanding costs.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Cooperative Republic of Guyana, with consideration for applicable international shipping regulations.

Amendments

Sinoship Logistics reserves the right to modify or update these Terms and Conditions at any time.

Continued use of the Company’s services constitutes acceptance of any updated Terms and Conditions.